Focus On The Good Print
Focus On The Good Print
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*SIZES AVAILABLE*
A5 148mm x 210mm
A4 210mm x 297mm
A3 297mm x 420mm
Frame not included
A5 and A4 sizes are printed on premium 290gsm satin archival photo paper. A3 size is printed on premium 260gsm satin pearl photo paper. Both are used to optimise the bold colours and vibrancy of the designs, and to leave customers with a high quality product that will not diminish over time.
A5 and A4 prints are packaged in a biodegradable cellophane bag with a greyboard backing and shipped in a hardback envelope. A3 prints are shipped in a biodegradable cellophane bag within a postal tube. If more than one item is purchased, these will be shipped in an A4 box or tube for safe travel.
If you would like your print to be gift wrapped, please leave me a message in the checkout. Your print will then be wrapped in decorative tissue paper and will include a postcard with your personalised message on. Please leave your gift message in the checkout as well.
All artwork has been designed by myself
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SHIPPING
DELIVERY INFO
I aim to process, package and dispatch orders within 1-3 working days. During busier periods (i.e. holidays and sales), slight delays may occur.
UK Orders are sent via Royal Mail 2nd Class and aim to be delivered within 2-4 working days from dispatch and is not tracked.
If you would like your item(s) sooner, please upgrade to Royal Mail 1st Class delivery in the checkout. Your item(s) will then aim to be delivered the next working day. Not tracked.
International orders are sent via Royal Mail International Tracked (International Standard for stickers and greeting cards) and aim to be delivered within 7 days from dispatch.
Items often take longer than their estimated delivery time. This can be due to delays within postal services and customs, ongoing COVID restrictions and mail strikes. Unfortunately, I cannot guarantee delivery times once I have your dispatched your item(s).
UK Customers - Please contact me if your order has not arrived within 2 weeks of dispatch.
International Customers - Please contact me if your order has not arrived within 3 months of dispatch.
You will receive a dispatch email once your order has been shipped, don't forget to check your spam folder for this! Please contact me if you have not received this email after the dispatch time frame.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
RETURNS AND REFUNDS INFO
Unfortunately, as everything is made to order, I do not offer returns or exchanges on items.
If in the unfortunate event your item(s) arrive faulty or damaged I can offer a replacement or refund. Please inspect your item upon delivery and contact me directly at alainacreatesuk@gmail.com within 7 days. Please attach photos so I can resolve this as quickly as possible. If I am not contacted within 7 days of the delivery date, I am unable to take responsibility for any damage.
I accept cancellations within 12 hours of orders being placed. Please contact me as soon as possible if you would like to cancel your order.